FAQ/How to Videos

1. How do I color the wine bottles?

  • In order to color the wine bottles you must use alcohol based markers.  

2. When should I color the wine bottles? 

  • You can color your wine bottles before chill or at room temp. 

3. What are the wine alcohol percentages?

  • Sweet Red 8%
  • Moscato 6.5%
  • Pineapple 7.5%
  • Blueberry 7.5%
  • Peach 7.5%
  • All of our wines are sweet
  • Gluten free
  • Made in Cali
  • All have preservatives/sulfites

4. How long will it take to process my order?

  • Your order will be processed within 1-2 business days, and shipped via UPS on the next business date. (Weekends and holidays do not count as processing or shipping transit days.) Tracking information will be emailed to you automatically

5. How do I cancel my order, or return wine I don't want?

  • CANCELLATION: We are unable to cancel orders. As soon as your order is confirmed, it is  automatically sent to our warehouse and processed for shipment. In some circumstances, we can "recall" your order from the carrier, but shipping fees will still apply.
  • RETURNS: We are unable to accept returned wine for any reason. This includes orders placed in error. Because we aren’t able to guarantee our wine's quality once it leaves our warehouse, undelivered wines cannot be credited, returned, or reshipped.

6. What happens if my wine is damaged when it arrives?

  • If your package is damaged by the shipping carrier, please email the tragic details to us (theonlyunwine@gmail.com), along with any photographic evidence you have, and we will help you file a claim. 

 How to Videos: